Cancellations and refunds

Cancellation, rescheduling and refund arrangements are defined in the written proposal for each engagement. Please review and agree those terms before paying.

Requesting a cancellation

Contact us through the enquiry form with your project details. We will review the agreed scope and work already completed before responding.

Third-party costs

Advertising spend, domain purchases, hosting and other third-party costs are subject to the relevant provider terms.